Privacy & Data Protection Policy

Redesign Dental Clinics (Banjara Hills, Hyderabad), led by Dr. Suhail A. Syed, is committed to treating your healthcare information with the highest ethical, clinical, and technological standards. We recognize that medical and dental records contain deeply personal details, and we maintain strict protocols to prevent unauthorized access, disclosure, or misuse.

We gather only the information strictly required to provide diagnostic excellence, schedule consultations, and maintain compliant clinical history:

• Contact & Identification Details: Full name, telephone/mobile number, email address, age/gender, and preferred consultation date and time slot.
• Clinical & Treatment History: Primary dental complaint, previous dental interventions, intraoral x-rays, OPG scans, diagnostic photography, prescription histories, and relevant systemic medical conditions (allergies, hypertension, diabetes, medications).
• Digital Interactions & Analytics: Aggregated, anonymized device metrics (browser type, screen resolution, referral origin) to ensure optimal responsive layout and rapid loading speeds.

Information collected online through our appointment booking system or directly within the clinic is used exclusively for:

• Verifying and reserving scheduled clinical time slots with your chosen dental specialist.
• Formulating personalized treatment plans, digital smile simulations, and implantology assessments.
• Sending appointment confirmation SMS/WhatsApp notifications, post-procedure care instructions, and routine preventive checkup reminders.
• Complying with statutory medical record retention standards as mandated by the Dental Council of India (DCI) and state health authorities.

All patient records are preserved under strict confidentiality guidelines. Only attending dentists, consultant surgeons, and certified clinical assistants directly assigned to your procedure are granted access to clinical diagnostic charts.

Our digital infrastructure employs 256-bit SSL/TLS end-to-end transport layer encryption. Electronic health records are housed in secured clinical management systems with multi-factor authentication, regular penetration audits, and automated access logging.

When you utilize our convenient "Request Appointment via WhatsApp" feature, your chosen consultation time and service details are transmitted via standard WhatsApp Web/App protocols directly to our verified front-desk line (+91 8179738737). WhatsApp data exchange is protected by WhatsApp’s proprietary end-to-end encryption.

We may engage accredited diagnostic imaging centers or dental prosthetics laboratories (for crowns, aligners, and dental veneers) where sharing specific radiographic scans or dental models is clinically essential to craft your appliance. These partners are bound by non-disclosure agreements.

Under applicable healthcare and privacy regulations, you retain full rights over your personal and clinical records:

• Right of Access & Portability: You may request digital copies of your diagnostic x-rays, treatment summaries, or dental invoices at any time.
• Right to Correction: You may update contact details, emergency contacts, or medical history changes by notifying our front desk.
• Right to Opt-Out: You can unsubscribe from non-critical reminder messages or practice newsletters with a single tap or email request.

This policy is reviewed periodically to remain aligned with evolving medical regulations, tele-dentistry guidelines, and data protection statutes. Updates become effective immediately upon posting to this page.

For any queries or requests concerning your patient records or privacy preferences, contact our clinic administration: